Returns & Exchanges
At Josephine & Co, we want you to be completely satisfied with your purchase. If your selection isn't quite right, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Attach the Label
Download and print your pre-paid shipping label from the portal, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing